EasyLiving, Inc. Receives Home Care Pulse Certification
(CLEARWATER, FL – January 26, 2011) – EasyLiving, Inc. announced today that it has completed and received its Home Care Pulse Certification. EasyLiving is officially certified in home care quality through this program dedicated to the measurement of client and employee satisfaction scores.
“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse.
Home Care Pulse, a company which measures client and employee satisfaction, created the certification program to measure key satisfaction aspects of its in-home care delivery as well as the level of satisfaction of the caregiving staff. Home Care Pulse believes that certifying agencies can both educate and help families to make better care decisions for their aging loved ones.
“By participating with Home Care Pulse in their certification program, we hope to lead the way in the movement for transparency and quality improvement in healthcare and senior care”, said Alex Chamberlain, Executive Director of EasyLiving, Inc.
The Home Care Pulse Certification requires an agency to be reviewed monthly and includes the evaluation of areas such as loyalty, benchmarking improvements, client and employee interviews, caregiver performance, caregiver morale, agency incentives and caregiver rewards to name a few.
To find out more about the Home Care Pulse Certification, please visit www.homecarepulsecertified.com.
About Home Care Pulse
Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry.
About EasyLiving, Inc. Home Care
EasyLiving, Inc. is a Florida licensed home health care company, serving seniors in Pinellas and Pasco Counties.