At Easy Living, we take our role for providing exceptional care to clients very seriously. We know that it takes a lot for clients and their family members to invite us into their homes and into their lives. Therefore, it’s important that every staff member, including our care partners, know the basic expectations we have for client care.
Simply put, we strive to give care to clients that:
- Is Efficient, which means we are on time, work hard, and never waste resources
- Is Safe, which means care that keeps you and your client healthy and safe
- Promotes Independence and Dignity, which means we give the right amount of assistance for the person
- Is Person-Centered, meaning we put the client at the center of all decisions and care
- Is Meaningful, which means we are building relationships with those we serve
When you provide care to clients we want you to meet these qualities. You are representing our agency while you are working with clients in their homes or out in the community, so be sure you are always giving exceptional care and service.